Delivery Policy
Last updated
We deliver within Nairobi and also offer collection from the pharmacy in Eastleigh.
Delivery area and fees
Delivery is available within Nairobi. The delivery fee depends on your location and is confirmed with you on WhatsApp before your order is dispatched.
Delivery times
Estimated delivery times are confirmed on WhatsApp when your order is accepted. Times can vary with traffic, weather and order volumes.
Prescription medicines
Prescription medicines are dispatched only after the prescription has been verified. The person receiving the order may be asked to show the original prescription.
Receiving your order
Please check your order on delivery and let us know straight away on WhatsApp if anything is missing or damaged.
Collection
You can choose to collect your order from Lativion Pharmacy, Eastleigh 9th Street, John Osoro Road, opposite Medina Hospital. We will tell you on WhatsApp when it is ready.